Belonging: IT Contractors Find Value in Group Affiliations
by Sharron Kahn
Copyright ©2000 Contract Professional Magazine/CPUniverse. All rights
reserved. Used by permission
Five years ago Diane and Mike Herrera were living outside Philadelphia
and commuting four hours daily to their clients in New York City.
The couple, who develop Windows- and browser-based graphical user
interfaces, figured there had to be work closer to home, but they
didn't know how to find it. Then, flipping through a newspaper one
day, Mike noticed a listing for the Independent
Computer Consultants Association (ICCA). He and Diane checked
out the local chapter and liked what they saw. A few meetings and
some networking later, the couple landed their first local client.
"And the rest is history," Diane Herrera says. Since then, their
revenues have increased more than 400 percent, and their firm, Client
Server Specialists, Inc., has grown from the two of them to
a staff of 12. Best of all, "no more daily commuting to New York
City," Diane Herrera says.
"While I can't say it's all due to the ICCA, I can unequivocally
say that a large portion of the growth has come from the networking
and contacts we've made through the ICCA," she says.
With initials like ICCA, ACM, AITP, IEEE, and CPSR, there's a tongue-twisting
array of associations out there for the IT professional. While one
contractor insisted that it's easier to herd cats than to organize
his peers into a group, there are plenty of people like the Herreras
who say running with the pack ain't pussyfooting around.
Indeed, computer contractors and consultants say their group affiliations
have expanded their professional network, enhanced their technical
skills, boosted their credibility, given them a voice, and, in some
cases, improved their social lives. Jeffrey Garfield, for instance,
says he has made "real" friends since he joined the New York City
Metro chapter of the ICCA over three years ago. Jeff Johnson's affiliation
with Computer Professionals
for Social Responsibility (CPSR) puts him in touch with clients
who share his ideology. Darryl MacKenzie credits his Association
of Information Technology Professionals (AITP) membership with
helping him win the contract that lured him from Nova Scotia to
San Diego 17 years ago.
"I attributed that [the person who offered the job] had greater
confidence in me, despite the geographic differences, because I
was a fellow AITP member. Without this initial contract in California,
I might still be in Nova Scotia," says MacKenzie, who develops client/server
applications through his firm, Nova Millennium Systems.
While success stories like these seem as common as startups in
Silicon Valley, anecdote suggests that only a tiny fraction of independent
computer contractors and consultants are affiliated with an IT organization.
Some speculate that the booming economy has lulled computer professionals
into a false security. Like modern-day versions of the fabled grasshopper
who plays all summer and then goes cold and hungry when the snow
flies, they aren't concerned with keeping their referral network
active. Others say work is so plentiful and demanding that there's
little time left over to spend on professional development. John
Miano, would-be cat-herder and president of the fledgling Programmers
Guild, says computer programmers with their sought-after skills
feel almost "invincible." They don't need anyone to fight for them
because they're content with the way things are.
"There's a naive view from programmers that their skills will help
them go a long way. People think, 'I'm great, and if I'm so good,
people will watch out for me,'" says Miano, who two years ago founded
the Programmers Guild to promote the profession and lobby in Washington
on issues affecting programmers. Miano was astounded to find that
his offer of free membership attracted only about 500 people. "I
expected to get 10,000 people right away because I thought it was
such a good idea and it doesn't cost anything," says Miano, whose
software development firm, Colosseum Builders, Inc., is located
in Summit, N.J.
Other professional and technical organizations, unlike the Guild,
charge annual dues. For that, members get concrete benefits such
as specialized publications, discount car rentals, and group health
insurance. However, it's the intangibles that members cite when
they say the money and time are worthwhile investments.
Professional Development
It was the economic recession in the early '90s that propelled
Bill Fennell of San Diego to an AITP meeting. He was working for
a high-tech company when it occurred to him that he would be smart
to diversify his skills as well as his network of people in the
industry. He heard about the AITP, then called the Data Processing
Management Association, signed up for a seminar in Visual Basic,
and joined a Visual Basic users group.
His long-term goal was to become an independent contractor, and
it was through his legwork and AITP connections that he was able
to make that leap. Now president of the San Diego chapter of the
AITP, Fennell encourages potential members who are still in college
to join a student chapter of the organization in order to make industry
contacts. "They've only seen the boom times, they haven't seen the
bust times," Fennell says.
Some say the networking is the most valuable feature of groups
such as AITP and ICCA. Jeff Johnson, a member of several groups,
including the Usability
Professionals' Association, notes that while a keynote speaker
is the centerpiece of each monthly meeting, the mingling is often
the main attraction. "There's schmoozing before and after the talk,"
he says. "Sometimes the talk is the least important part of the
meeting."
Others have learned that whom you give business to is as important
as whom you get business from. MacKenzie found two high-quality,
low-cost subcontractors through the technical mailing list WebSanDiego.
Diane Herrera routinely calls upon her ICCA contacts when faced
with a job outside of her expertise.
"I want to be known, and I think all other consultants want to
be known, as someone who can solve your problem, whether it's because
I know the answer or because I know someone who knows the answer,"
she says.
Skill Development
Independent contractors have to know not just their stuff, but
the stuff of an accountant, a marketer, a tax lawyer, and an administrative
assistant. While the Association
for Computing Machinery (ACM) and the Institute
of Electrical and Electronics Engineers, Inc. (IEEE), tend to
be more academic in focus, the ICCA addresses business concerns
at its national conference and monthly chapter meetings. The ICCA
Chicago chapter, for instance, devotes about an hour of each meeting
to topics such as finding clients, selling services, and creating
a Web site, according to Chapter President Pat Scharmer.
While corporations keep their employees' technical skills fresh
with training plans, independents have to take it upon themselves
to stay current. Organizations such as the ACM can make that relatively
easy to do, as Ken Wadland discovered. Wadland, a Westborough, Mass.,
system architect and software designer, needed to know more about
the C++ Standard Library. He found a one-day course through ACM
and was able to apply his newly learned skills immediately. Both
ACM and IEEE's Computer
Society address the technical needs of their members through
workshops, classes, and publications.
Wadland, who is also a member of CPSR and IEEE's Computer Society,
says he takes a professional course through ACM's Greater Boston
Chapter nearly every year. These are taught by college professors
who are not only well-versed in their topic, but are skilled instructors.
Gretchen Robertson, a Washington, D.C.-based programmer, says she
has found the IEEE Computer Society's publications invaluable. "Because
I work as a contractor and do not have access to much of a company
training plan, I have to do my own thing to keep abreast of developments
in the field," she says.
Activism and Advocacy
Working solo has its advantages, but without the backing of a strong
organization, the independent contractor has little clout. Jeff
Johnson realized this when he joined Computer Professionals for
Social Responsibility two years after it was established (which
was 19 years ago). Through CPSR, a public-interest alliance of computer
scientists and others, Johnson has found a channel through which
to air his views about the impact on society of such technologies
as the Strategic Defense Initiative, telephone caller ID, Internet
privacy, and computers in the workplace.
"So much is controlled by computers that we as computer professionals
have a lot of leverage in what happens with them," he says. "We
didn't want to be like so many computer engineers who are like,
'Look, I just developed a technology, and what happens to it is
somebody else's problem.'"
As a side benefit, Johnson's affiliation with CPSR helps him attract
the kind of work he can live with. "Consultants are always grubbing
for jobs...often you just have to take what comes along. But often
what comes along is, 'We have to develop this missile control system,'
or, 'We have to develop a system that will spy on workers so we
will know what they're doing when they answer customer calls,'"
he says. "I can be a little more choosy about selecting work because
I have offers coming to me not only through the normal channels,
but through my contacts at CPSR."
Like CPSR, the ACM Special Interest Group, Computers and Society,
also focuses on ethical and societal concerns surrounding new technologies.
Social Benefit
Finally, there are the friendships that seem to develop organically
from monthly dinner meetings and biweekly technical demonstrations.
There are some people, such as Jeffrey Garfield, who join hoping
to find fellowship. For others, the camaraderie seems a pleasant
byproduct of their membership. Members of the technical list WebSanDiego
became so tight with one another through their e-mails that earlier
this year they took it offline and began meeting for lunch the third
Thursday of each month. ICCA Atlanta Chapter President Joe DiNunno
recently got together with fellow ICCA members for a birthday celebration.
"I used to be the typical computer geek. When I became independent
I really enjoyed being away from people," DiNunno says. "Now you'd
be hard-pressed to find me home alone on any given night."
Getting Connected
If you decide to give networking a try, consider these tips for
getting the most out of group affiliations. Volunteer. ICCA Chicago
chapter president Scharmer says he became active in the organization
immediately upon joining two years ago because of the opportunity
to shine as a leader. "It gives you a chance to demonstrate your
stuff. By being involved, people get to know you through your actions,"
he says.
In some cases, the high profile of an active volunteer leads to
other opportunities. DiNunno was asked to write technical articles
for the newsletter and Web site of the National Association for
Financial Planning Alternatives. Mingle. Networking is still one
of the best ways to attract business and to find other independent
contractors who complement your own skill set.
Diversify. Join more than one group, or at least attend meetings
of different organizations that mesh with your own needs. "I think
it's important that a professional be involved in several different
types of organizations, in addition to going to educational classes
and seminars, because you meet different types of people," says
Fennell. Robertson joined IEEE's Computer Society for its publications,
the ACM for its one-day courses, and The Information Management
Exchange (TIME), a local group in Washington, D.C., for the support
of other members. She also attended a few meetings of Washington
Women in Technology, which she found somewhat helpful for networking.
Of course, says MacKenzie, who is active with AITP, WebSanDiego,
the Association for Internet Professionals, and the San Diego Software
and Internet Council, "one of the problems is you can spend your
life going to these things."
That's Wadland's point when he notes that he strives to maintain
a balance between his professional life and his professional affiliations.
A card-carrying member of three organizations, he says he keeps
a tight rein on his involvement. "My time is limited, so I stick
to those," he says. "It's non-billable time. That's a bad thing
if you're a consultant."
Then of course there's Diane Herrera's view. Herrera, who belongs
to the local Chamber of Commerce and a user group in addition to
being president of the Delaware chapter of the ICCA, says the time
she invests in those three groups has paid back dividends. She has
become a more effective marketer, an adept networker, and better
all around at what she does. And, she has a surplus of four non-commuting
hours per day.
Sharron Kahn is a freelance writer who lives in Mendon, Massachusetts.
Contract Professional/CPUniverse, Dec. 21, 2000.